FAQ

Where are BSRI Audio products made?

Every BSRI Audio product is made by hand in Baltimore, Maryland - the Greatest City in America. It's written on the benches so you know it's true!

What is Hampden Electron Works?

Hampden Electron Works is the lighter more whimsical side of BSRI Audio. The pedals feature the same high quality design and build quality but offer tones catering to less extreme music styles and have a bright and artsy aesthetic. Most have birds on them because birds are pretty.  

Do you ship internationally?

Absolutely!

Will you state a low value on the customs form?

Sorry, no. It's not a great idea because the folks in your customs office know what things cost. They have the internet. They can see what I charge for my pedals. When they see a suspiciously low value and you can't provide a receipt to back it up, it's a recipe for trouble. 

What kind of power supply should I use?

The best quality power supply you can afford. Ideally a nice regulated and filtered linear pedalboard power brick from Voodoo Lab or Truetone. I use both in my shop and on my boards and they ensure your pedals will operate consistently and with minimal noise. A good power supply is an investment and one that is worth making since it will keep your rig running clean and quiet for a long time. I've had some of my Voodoo Lab Pedal Power 2s for almost 20 years now! A One Spot will certainly do in a pinch, but something a bit more rugged is worth the investment. 

Will you make me a custom pedal?

Custom design work takes a substantial amount of time and since I prefer to build in batches, one-off pedals aren't my forte. I occasionally take design commissions from customers who are prepared to order 10-20 units. In basic terms, Im unlikely to take on a commission for a single very custom pedal, but if you've got a youth baseball team-ish number of friends who are into the same thing you want then we can probably make it happen. And probably for a more affordable price than you think. See the Collaborations page for info on some recent projects I've worked on with folks. If you want to know more about the process, please reach out via the Contact form.