FAQ

Where are BSRI Audio products made?

Every BSRI Audio product is made by hand in Baltimore, Maryland - the Greatest City in America. It's written on the benches so you know it's true!

How hand made are they, though?

Well let's get into the details. Every pedal starts with an idea and many hours of design and prototyping work on a breadboard to establish the basic architecture and control set. I talk to folks who play various instruments and all different kinds of music to see what they need out of the design I'm working on. I talk to recording engineers to find out what they think would help make their lives easier. 

Once I'm satisfied with the circuit I design the hardware and PCB layouts to make my pedals enjoyable to build and functional on your pedalboard. My PCBs and faceplates are manufactured in China and then stuffed in small batches in my shop in Baltimore. Every resistor, capacitor, opamp, and transistor is soldered by hand because I like doing it that way and this is supposed to be fun. Enclosures are drilled one at a time in my utility closet. Final assembly and testing chugs along while I listen to brutal death metal. Or Vanessa Carlton. Whatever works. 

The processes that benefit from detailed handwork are done that way. The ones that benefit from a multi-million dollar machine ensuring maximum quality take full advantage of the global economy. Both work together to ensure your BSRI pedal delivers what you need for many years. 

What is Hampden Electron Works?

Hampden Electron Works is the lighter more whimsical side of BSRI Audio. The pedals feature the same high quality design and build quality but offer tones catering to less extreme music styles and have a bright and artsy aesthetic. Most have birds on them because birds are pretty.  

Do you ship internationally?

Absolutely!

Will you state a low value on the customs form?

Sorry, no. It's not a great idea because the folks in your customs office know what things cost. They have the internet. They can see what I charge for my pedals. When they see a suspiciously low value and you can't provide a receipt to back it up, it's a recipe for trouble. 

What kind of power supply should I use?

The best quality power supply you can afford. Ideally a nice regulated and filtered linear pedalboard power brick from Voodoo Lab or Truetone. I use both in my shop and on my boards and they ensure your pedals will operate consistently and with minimal noise. A good power supply is an investment and one that is worth making since it will keep your rig running clean and quiet for a long time. I've had some of my Voodoo Lab Pedal Power 2s for almost 20 years now! A One Spot will certainly do in a pinch, but something a bit more rugged is worth the investment. 

Will you make me a custom pedal?

Custom design work takes a substantial amount of time and since I prefer to build in batches, one-off pedals aren't my forte. I occasionally take design commissions from customers who are prepared to order 10-20 units. If that sounds like something you can manage, please reach out via the Contact form.